Privacy Policy

Privacy Policy 

Cosmo Solaris LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services. By visiting or using our services, you agree to the practices outlined in this policy.

1. Information We Collect

1.1 Personal Information

We may collect information that identifies you, including but not limited to:

  • Name, email address, phone number, and mailing address
  • Payment information for services or purchases
  • Any information you provide voluntarily through forms, service requests, or emails

1.2 Non-Personal Information

We also collect data that does not directly identify you, such as:

  • Browser type, IP address, device type, and pages visited
  • Cookies, usage analytics, and website interaction data

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and improving our solar services for residential and commercial clients
  • Processing payments and service requests
  • Communicating updates, promotions, or service-related notifications
  • Analyzing website performance and user behavior to enhance the experience
  • Complying with legal obligations and ensuring the safety of our services

3. Sharing of Information

We do not sell, trade, or rent your personal information. We may share data:

  • With trusted third-party service providers assisting in service delivery
  • When required by law or legal processes
  • To protect our rights, property, or the safety of our clients and employees

All third parties are required to maintain the confidentiality of your information.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve website functionality and performance
  • Understand user behavior and website usage
  • Customize and enhance your browsing experience

You can disable cookies in your browser, but some features may not work correctly.

5. Data Security

We implement reasonable technical and administrative measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements.

7. Your Rights

You may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, please contact us at info@cosmosolarisllc.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

9. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised policy will be posted on our website with an updated effective date. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy:

Cosmo Solaris LLC
Email: info@cosmosolarisllc.com
Website: cosmosolarisllc.com